Groups & Business Manager
£22500 fte paid pro rata
22.5 hours per week
Location: Silk Museum, Macclesfield; we are continuing to combine working on site and from home as appropriate
For further information and Job Description please please click here to download details
The Silk Heritage Trust is recruiting. Macclesfield Museums have unique collections and remarkable buildings that tell an extraordinary story of creativity, industry and enterprise. We need to expand our Groups and commercial offer and need someone passionate about heritage and enterprise to join the team as soon as possible.
We are looking for an experienced professional who is solutions focussed, self-motivated and able to push projects forward; with a proven record in strengthening income generation by developing and promoting Group visits and heritage tourism experiences.
You will be:
Pro-active, creative and enthusiastic; an excellent communicator and a team-player with keen attention to detail, who can demonstrate new ways of doing things
Experienced in leading a culture of exceptional visitor service
An outstanding team leader working with colleagues to boost retail sales, donations and memberships
Experienced in managing retail and other commercial activities
Experienced in visitor operations, visitor experience and/or customer service in a heritage or visitor attraction
Experienced in working with and managing volunteers, understanding the different approaches required to recruit and motivate volunteers from diverse backgrounds
Please email your up-to-date CV plus a covering letter (no more than 2 pages) setting out why you are interested in this role to:
Emma Anderson, Director, Macclesfield Museums – [email protected]
If you have any queries or require further information please email [email protected]
Deadline for applications: 12 noon Thursday 4th November
We will contact candidates selected for interview by Monday 8th November and interviews will be held by Zoom or in person on Thursday 11th November.